Leading Security Solutions in North Queensland
About Us
NQ Video Surveillance
NQ Video Surveillance (NQVS) is focused on the integration of Information Technology, telecommunications, Video Surveillance and Security Systems. We provide residential and commercial clients with competitive, cutting-edge security systems they can rely on.
Our vision is to be North Queensland’s leading innovative security solution provider.
Since our inception in 2012, We have grown to service both small and large clients.
Our team consists of 1 Senior technician, 1 Junior technician and an apprentice.
All our technicians have security licenses and relevant tickets to meet industry requirements.
WHY CHOOSE US
Your security requirements are unique to you and your home or business.
That’s why we provide you with a thorough risk assessment of your property and a tailored solution to fit your budget.
Locals helping locals
We are based in Far North Queensland and know the intricacies that come along with living in the tropics. When you choose NQVS you know your money is staying in FNQ.
Highly Experienced
Having been in business for more than a decade, our experienced technicians are true experts in their field. We are dedicated to staying on top of our game too and regularly undertake training courses and stay up-to-date with industry changes. You can be sure the security of your property and your people is in safe hands.
Highest Quality Products
The last thing you want is a security system that fails you at the worst possible moment. That’s why we only use quality products that are covered by manufacturer warranties. Our aim is always for zero system downtime to ensure your people and property are protected at all times.
Tailored and Committed Service
You’ll never be treated like a number with us. Your security solution will be tailored to your specific needs not just now but with the future in mind so you can allow for future growth, saving you money in the long run. Your peace of mind is important to us.
Locals helping locals
We are based in Far North Queensland and know the intricacies that come along with living in the tropics. When you choose NQVS you know your money is staying in FNQ.
Highly
Experienced
Having been in business for more than a decade, our experienced technicians are true experts in their field. We are dedicated to staying on top of our game too and regularly undertake training courses and stay up-to-date with industry changes. You can be sure the security of your property and your people is in safe hands.
Highest Quality Products
The last thing you want is a security system that fails you at the worst possible moment. That’s why we only use quality products that are covered by manufacturer warranties. Our aim is always for zero system downtime to ensure your people and property are protected at all times.
You’ll never be treated like a number with us. Your security solution will be tailored to your specific needs not just now but with the future in mind so you can allow for future growth, saving you money in the long run. Your peace of mind is important to us.
Contact us for a no-obligation chat about your personalised security requirements
OUR PROCESS
What does the training include?
There’s no point in having a cutting-edge security system if you don’t know how to use it properly! All NQ Video Surveillance services come with full training to ensure you get the most out of your security system. You will learn:
- Log in and out of your system
- View live or recorded footage
- Fast forward or rewind recorded footage
- Retain or wipe recorded footage
- Ensure evidence recovery is performed properly
- Basic laws surrounding the use of surveillance equipment
- Manually or remotely position your cameras
- Basic functions
- Basic troubleshooting
- How to get the most from your system
We will come to your premises and discuss your areas of concern with you to ensure we have a full understanding of what you need your system to deliver.
Our technician will walk around the property with you highlighting a number of security system principles and indicating any opportunities to improve security such as improving fencing, adding signage, alarm systems, cameras etc.
We will create a tailored solution for you and run through it with you so you know exactly what the system will do, how it will work and any limitations there may be.
Once you decide to go ahead, our expert technicians will attend to your premises at an agreed-upon date and time to install your system
It’s important you know how your system works so we include full training for all our customers once the installation is complete.
Our friendly team are always available to answer any questions you may have about your system after the installation is complete. Down the track, you may want to add to your system or upgrade components which we are very happy to do.